Katie serves as the Director for the Office of Advising Technology. In this role, she provides overall leadership and support for advising technologies on campus, including the Navigate NC State platform. She consults with and provides support to campus stakeholders to utilize Navigate NC State to maximize student interactions. Katie works to leverage the analytic power of advising software to assist in assessing the effectiveness of various advising and support strategies, improve the efficiency and efficacy of advising at NC State, and establish a culture of continuous advising improvement – all so that we can better serve students. Additionally, Katie coordinates vendor relations, functional user support, and platform mapping, testing and planning.
Prior to this role, Katie served in academic advising and undergraduate student retention at both NC State and the University of North Carolina at Chapel Hill. She has an M.B.A. from UNC-Chapel Hill, a Master’s in Counseling in Higher Education from the University of Delaware, and a Bachelor’s degree in Economics from the University of Richmond.